ShadowControl ImageManager (intelligentFTP, HeadStart Restore, ShadowStream): With Premium Support

StorageCraft® ShadowControl™ ImageManager™
 

Take charge of your backups – near-line, off-site and in the cloud – for better business continuity
 

ShadowControl ImageManager gives you numerous ways to organize and manage your backup image files created with StorageCraft® ShadowProtect® best-in-class disaster recovery technology.
 

ShadowControl ImageManager makes it simple and straightforward to rapidly replicate backups to the cloud, pre-stage backups as a virtual machine before disaster strikes or control management of your backup images.
 

ShadowControl ImageManager has these benefits:

•    Accelerated, automated off-site replication with new ShadowStream™ technology
•    Off-site replication with intelligentFTP™
•    LAN- and WAN-based replication
•    Bandwidth throttling to control network usage
•    Rapid recovery in minutes with HeadStart Restore®
•    Automatic consolidation of backup files to reduce disk space
•    Ability to set retention policies for local and off-site backup images
•    Verification and re-verification of backup images
•    Email notification of backup image status

ShadowControl ImageManager is included with your ShadowProtect license.

Additional licensing is required for ShadowStream, intelligentFTP and HeadStart Restore technology.

ShadowStream

ShadowStream is technology that accelerates file transfer of your backup images, up to five times faster than traditional FTP. It takes control of problems with network latency, speeding up your data transfer. Now you don’t have to worry about transporting large backup files off -site, ShadowStream does this for you – quickly, reliably and securely.

intelligentFTP 

ShadowControl ImageManager takes FTP replication to a new level, introducing flexibility in your replication: transfer every ShadowProtect incremental file or just a single, collapsed daily file; limit transfer to just the backup image files that have been verified; and set retention policies for your source and destination files. Along with your intelligentFTP license, you can perform LAN- and WAN-based replication.

HeadStart Restore 

ShadowControl ImageManager gives you a first line of defense in providing business continuity with StorageCraft ’s revolutionary HeadStart Restore technology. HeadStart Restore lets you recover even before disaster strikes by pre-staging your backup image as a virtual machine. In the event of a disaster, HeadStart Restore helps you get your server running again in about 15 minutes.

StorageCraft Premium Support (Included in the price)


Get access to StorageCraft's world-class support, 24 hours a day, seven days a week with StorageCraft Premium Support (requires an active Standard Support or Maintenance agreement - included for the first year). Let our highly-skilled professionals help you with your support needs. Our technical support team is based in StorageCraft's U.S. headquarters, where our support pros can consult with development engineers in the unlikely event a support case needs to be escalated.


Premium support includes the following:
•    24-hour telephone support for Emergency support issues
•    24-hour online support for high, medium and low-severity support issues
•    Priority placement in support queue during regular business hours