Buy a Single Support Incident for StorageCraft® ShadowProtect® Enterprise Products
Purchase this single-support incident to get access to world-class StorageCraft support 24 hours a day, seven days a week.
StorageCraft Incident Support is for customers who need emergency technical support after regular business hours and do not have a current standard support or maintenance agreement.
Our technical support team is based in StorageCraft U.S. headquarters, where our support pros can consult with development engineers in the unlikely event a support case needs to be escalated.
Customers should purchase StorageCraft Incident Support:
- If you need emergency help after business hours.
- If you do not have an active Maintenance agreement.
- If you need technical support for ShadowProtect IT Edition after business hours.
Incidents are not refundable. Incidents are valid for two years.