Buy a Single Support Incident for 24x7 Technical Support for StorageCraft™ ShadowProtect™ Enterprise Products
Purchase this single-support incident, to get access to StorageCraft’s world-class support 24 hours a day, seven days a week for one support case.
StorageCraft Incident Support is for customers who need emergency technical support after regular business hours and do not have a current Standard Support or Maintenance agreement.
Our technical support team is based in StorageCraft’s U.S. headquarters, where our support pros can consult with development engineers in the unlikely event a support case needs to be escalated.
Customers should purchase StorageCraft Incident Support:
• If you need emergency help after business hours.
• If you do not have an active Maintenance agreement.
• If you need technical support for ShadowProtect IT Edition after business hours.